Rules - Overview

Get an overview of Rules on Loyalife

🎥 Watch the video - Rules Set Up

Rules are logical constructs that enable you to define specific actions to be taken based on whether certain conditions are met (if) or not met (else).


Here's how it works:

  1. Conditions Evaluation: First, the rule engine evaluates the conditions specified in the rule. These conditions typically involve checks on various attributes or variables associated with the context in which the rule is applied. For example, conditions might involve checking customer attributes (e.g., tier level, purchase history), transaction data (e.g., purchase amount, product category), or other relevant factors.
  2. Satisfaction of Conditions: If the conditions are satisfied based on the evaluation, meaning that the specified criteria are met, the rule is considered true or triggered. In other words, the "if" part of the rule is true.
  3. Then Condition: Once the rule is triggered (i.e., the "if" conditions are met), the "then"
    condition specifies how points should be credited.